1st Line IT Support Technician

This range is provided by MFK Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from MFK Recruitment

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire.

MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. They are extremely ambitious and interested in hiring individuals who are keen to progress and succeed.

Responsibilities

1. Manage all incidents and customer requests from receipt to resolution and closure.
2. Ensure service level agreement standards are met.
3. Complete admin paperwork and documentation promptly.
4. Keep accurate records of all site information using IT Service Management tools.
5. Promote best practices and adhere to change control pro...