1st Line Support Engineer

Job Description

Summary and purpose of the Job:

We are looking for a new Technical Support Engineer to join our vibrant team, learn our product portfolio, and

work as part of our leading supporting team to ensure our customers are getting the most from our

technology.

The successful candidate will be the part of the Service Desk team who are the first point of contact for our

customers, answering service desk cases and escalating when necessary and required.

There will be hands on experience in online security, networking, servers, firewall configuration, data handling,

communications, and cloud services.

We operate two working patterns of the Service Desk are Monday to Friday 0800-1630 and 0930-1800

There will be an element of travel involved around London supporting our customers.

If you want to further your career from a vibrant and fast...