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1st Line Support Technician

Autocab

Bogotá, Cundinamarca, Colombia Full-time June 04, 2026
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Opportunity Description

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1st Line Technical Support


We are looking for a 1st Line Support technician to join a busy service desk where customer care is our priority and there are opportunities to grow and excel within the business.

You will be providing 1st point of contact support for our UK customers, by email, telephone and in person. Supporting a range of technologies including, Windows XP/7 desktop users, IP telephony, networks, computer hardware, peripherals and bespoke developed applications. Training will be provided for this role.

Responsibilities:

  • Diagnosing and resolving technical issues
  • Remotely connecting to customers site to provide training/support
  • Training users on functionality of all products
  • Logging calls and escalating to 2nd line/R&D as per SLA’s
  • Provide Autocab customers with a point of ownership throughout the duration of a support c...
    • Full-time Computer Occupations

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    Opportunity Details

    Location Bogotá, Cundinamarca
    Country Colombia
    Type Full-time
    Category Computer Occupations
    Posted June 04, 2026
    Deadline July 14, 2026

    About Autocab

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    Autocab

    Bogotá, Colombia

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