2122 SERVICES PORTFOLIO ANALYST - UPTIME CENTER (32211)

Requirements:
• Bachelor's degree in Business Administration, Engineering, Economics, or related fields.;
• Experience in subscription management, digital services, or portfolio/contract management roles;
• Knowledge of connected services and telematics platforms (Volvo Connect or similar) is a strong advantage;
• Hands-on experience with Power BI or equivalent reporting and analytics tools;
• Familiarity with financial reconciliation, invoicing, and commercial KPI management;
• Lean or continuous improvement mindset;
• Fluent in Portuguese and English; Spanish is a strong advantage;
• Availability to travel across Latin America.

Activities:
• Operations ownership — coordinate CIV Advisors and Connect support specialists, ensuring process adherence and team continuity;
• Invoicing & revenue control — oversee billing accuracy, activation records, and financial control of digital service subscriptions;
• Contract & activation manageme...