239051 Communication Coordinator

The Out of Hours department is responsible for the provision of high quality Out of Hours General Medical Services across Dumfries and Galloway. The department employs a range of staff including General Practitioners, Advanced Practitioners, Communication Co-ordinators and Healthcare Support Workers.

This post is 17.44 hours per week and is fixed term for 9 months

We are looking for someone to efficiently communicate and co-ordinate all professional and patient calls received into the Out of Hours Service Hub requiring the attention of a clinician. Calls can be received electronically from NHS24 or as a direct call from agreed professional as well as some groups of patients ie Palliative/End of Life. You will be responsible in co-ordinating the deployment of calls to available staff including support staff and duty clinicians.

Bank staff are crucial to supporting the delivery of the service playing a key role working with a multi-disciplinary team. You should be ...