24/7 Payments Operations Specialist — Incident & AWS

TNS Inc. is hiring an Operations Support Technician for their Sheffield Operations team to manage a 24/7/365 shift schedule. This role involves proactive monitoring of services, first line fault resolution, and communication with operational teams to ensure service availability.

Candidates should possess strong problem-solving and communication skills, with a technical aptitude and the ability to work under pressure.

Experience in AWS environments and incident management is preferred.