2º Jefe/A De Recepción - Barceló Torre De Madrid

Barceló Group is a family-owned company founded in 1931 in Mallorca (Spain). It has grown to become the second largest chain in Spain, with 270 hotels and over 60,000 rooms in 24 countries, and a commitment to sustainability and service excellence.

• Collaborate with the department head to supervise daily reservation planning for short, medium, and long-term stays, including occupancy reports and statistics.
• Review group rooming lists, allocate rooms, and process changes.
• Personally register and assign rooms to guests when necessary.
• Handle guest complaints and report them to the relevant departments.
• Propose improvements to the department head.
• Work with the front desk and management on room tariff policy.

• Degree in Tourism, Business Administration, or a related field;
  or a Higher Education Diploma in Hospitality.
• At least two years of experience in a similar role. ...