3PL Billing & Customer Service Analyst

**Overview**

**This will be a 5 day/week onsite role at any of the below locations:**

+ **Grand Prairie, TX**
+ **Carol Stream, IL**
+ **Newville, PA**

The Billing & Customer Service Analyst is responsible for managing the billing and invoicing processes for our Supply Chain 3PL customers. This role focuses on reviewing/analyzing each invoice and cost calculation, including those created via systems or from a manual calculation. This person will also work directly with the Supply Chain leaders to ensure billing accuracy for all special charges, and also has direct contact with customers regarding invoice questions and if special analysis/reporting is required. The Billing & Customer Service Analyst plays a key role in enhancing the 3PL customer experience by maintaining high standards of billing accuracy and transparency.

To be successful in this role, you should have strong communication and interpersonal skills, attention to detail, comfor...