ACA Collections Lead — KPI & ACA Oversight

A financial institution in Makati is seeking an Agency Officer to manage external Accredited Collection Agencies (ACAs) for pre-write off accounts. The role involves monitoring compliance and performance metrics of ACAs, ensuring timely endorsements, and conducting regular visits. Ideal candidates will have 1-4 years of experience in collections, particularly in Debt Recovery, with strong communication skills and adaptability to fast-paced environments.
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