Academic Counsellor

This is a consultative admission and inside sales role, where you will work with qualified inquiries,
understand career goals, recommend suitable programs, and support candidates throughout the
enrollment journey.
The role focuses on relationship building, structured follow-ups, and helping students confidently
choose the right learning path.
Key Responsibilities
Student Counseling & Lead Management
• Handle inbound and outbound student inquiries via calls, WhatsApp, email, and virtual
counseling sessions.
• Understand candidate backgrounds, career goals, and learning objectives.
• Provide personalized guidance on suitable programs and career pathways.
Program Advisory & Admissions Support
• Explain course curriculum, learning outcomes, schedules, eligibility, and career support
services.
• Help students understand program value and long-term career benefits.
• Guide candidates through application, documentation, and enrollment processes.

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists