Academic Program Consultant

We are seeking dynamic, target-oriented, and enthusiastic Admission Counselors to join our admissions team. The role involves guiding prospective students and parents, managing inquiries, and converting leads into successful admissions. The ideal candidate should possess excellent communication skills, strong counseling abilities, and a results-driven approach to support students in making informed academic decisions while contributing to institutional growth.

Key Responsibilities

1. Telecalling & Lead Management

• Make 100+ outbound calls daily to prospective students and parents from assigned databases
• Handle inbound inquiries via phone calls, WhatsApp, and email professionally
• Conduct cold calling and ensure timely follow-ups on leads
• Maintain accurate records of interactions, follow-ups, and lead status in CRM systems
• Track daily, weekly, and monthly performance metrics including calls, conversions, and enrollments
• Ach...