Account Manager, Business Information

MISSION:

To increase revenue from existing customer base by increasing Coface BI solutions usage within the client organization and upselling new solutions - with the objective to increase client stickiness/retention and maximizing long term revenue.

MAIN RESPONSIBILITIES:

• Serve customers by providing product and service information and resolving product and service problems as indicated by clients or partners.
• Prepare account plans for outlining plans to meet short, medium & long term revenue objectives
• Provide monthly forecast for the portfolio split by accounts
• Engage with key client stakeholders to increase Coface solution usage and to upsell new Coface solutions
• Monitor the portfolio proactively, highlight any anomalies and prepare recovery plans to get usage/revenue back on track
• Identify new use cases/departments to expand the Coface solutions for clie...