Account Manager - Customer Success & Sales Operations

Account Manager - Customer Success & Sales Operations About Launchpad Innovations Launchpad Innovations is an AI automation and CRM platform helping small and service-based businesses simplify operations, improve customer communication, automate repetitive tasks, and grow more efficiently.

Launchpad provides tools such as CRM, appointment booking, websites and funnels, calendars, forms, surveys, email/SMS communication, opportunity pipelines, AI automations, Voice AI, Conversation AI, Reviews AI, Social/Content AI, reporting, onboarding, and customer support.

Our goal is to make AI simple, practical, and useful for business owners so they can save time, serve customers better, improve engagement, and focus on growth.

About the Role We are looking for a proactive and detail-oriented Account Manager to manage client communication, onboarding, CRM updates, sales support, and day-to-day account coordination.

This role is ideal for someone with...