Account Manager

Description We are looking for an Account Manager to join our insurance team in Greenville, South Carolina, in a contract-to-permanent capacity. This role is focused on delivering a strong client experience by building trusted business relationships, managing account activity with precision, and serving as a dependable point of contact for customer needs. The ideal candidate brings a consultative approach, communicates effectively across teams, and is comfortable balancing relationship management with detailed administrative follow-through.

Responsibilities:
• Cultivate and maintain strong relationships with business clients to support retention, satisfaction, and long-term partnership growth.
• Keep account information current by tracking client activity, including hours reporting, enrollments, onboarding updates, and terminations.
• Respond to client questions and concerns promptly, ensuring issues are addressed thoroughly and professionally.
• Partner with custo...