Account manager (hr/payroll software)

Introduction

The Account Manager acts as the single point of contact between clients and internal stakeholders to ensure strong relationships, trust, and client satisfaction. This position plays a critical role in overseeing account performance, profitability, and ensuring that client needs are understood and met efficiently and effectively.

Duties & Responsibilities CLIENT GROWTH AND PROFITABILITY Drive strategic growth and long-term client success. Deepen relationships with key stakeholders and identify new opportunities. Take ownership of overall client profitability and performance within the assigned portfolio. STAKEHOLDER RELATIONSHIPS & CLIENT SATISFACTION Align internal resources to deliver exceptional client value, retention, and satisfaction. Team collaboration to advise and design solutions that meet client objectives. Provide data-driven insights and recommendations that enhance client outcomes. Provide professional advice to clients based on best practices and leg...