Account Manager

Sue Ross Recruitment are working on behalf of our client, a local sheffield company, specialising in promotional merchandising and consumables. We’re hiring an Account Manager to support a portfolio of independent, owner‑managed retail stores. This is a relationship driven, phone based role where regular contact, consistency, and genuine rapport make all the difference.

⭐ What You’ll Be Doing

* Managing a portfolio of retail accounts with a focus on high‑volume, smaller customers

* Building strong relationships with store owners and managers through regular calls

* Maintaining consistent ordering and ensuring customers feel supported

* Identifying upsell opportunities and recommending relevant products

* Re‑engaging lapsed or low‑activity accounts to keep your portfolio active

* Working towards sales targets and contributing to team performance

* Quoting and processing orders accurately and efficiently

* Rec...