Account Representative

Immediate need for a talented Account Representative . This is 0 8 months contract with potential for project extension opportunity with long-term potential and is location in Milwaukee WI (Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-12697 Pay Range: $19 - $20 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Answer inbound ACD calls, manage email correspondence and perform outbound follow-ups Execute effective resolutions on service needs, including claims, billing, eligibility, licensing, commissions, web access, retention and other customer service needs that arise Provide highly personalized member experience dedicated to educating Employers, Brokers and members on coverage and the tools and resources available to them Foster a sense of urgency and commitment to achieving goals result...