Accounts Receivable Assistant

Job Type: Full Time, Perm

Location: Kuala Lumpur, Malaysia

Role Purpose

The Accounts Receivable Assistant will provide day-to-day operational support to the Accounts Receivable Manager across billing, collections administration, cash allocation, member query handling, reconciliations, and accounts receivable reporting. The role will help ensure that TM Forum’s global receivables processes are accurate, timely, well controlled, and delivered with a member‑first approach. Based in Kuala Lumpur, this role supports members and stakeholders across Asia, including Mandarin‑speaking members. Fluency in Mandarin is essential for clear, professional, and effective communication on billing, payment, and collection matters where members prefer or require Mandarin support. The Assistant works under the direction of the Accounts Receivable Manager, supporting prioritised workloads, maintaining accurate records, escalating complex issues appropriately, and contributin...