Opportunity Description
Job Description
+ They will handle under 5 phone calls per day, talking to agents that are calling in with discrepancies on their statement, or asking why a premium is a certain price. Answer the call,dig in this.
+ Lots of email with customers, in the process of making processes automatic.
+ They won’t handle collection s- they really do AR.
+ Before they email the agent, they are looking through the past due balance they are researching it – was it to the correct place – move funds from one place to another.
+ Emails to both internal and external -100 emails! Respond with 24-48 hours.
+ Pursues delinquent accounts and maintains documentation of collection records.
+ Collaborates with internal and external contacts to identify, analyze and resolve billing and collection issues.
+ Generates and distributes billing invoices, statements, and delinquent notices.
+ Provides monthly reporting on aged receivab...
+ They will handle under 5 phone calls per day, talking to agents that are calling in with discrepancies on their statement, or asking why a premium is a certain price. Answer the call,dig in this.
+ Lots of email with customers, in the process of making processes automatic.
+ They won’t handle collection s- they really do AR.
+ Before they email the agent, they are looking through the past due balance they are researching it – was it to the correct place – move funds from one place to another.
+ Emails to both internal and external -100 emails! Respond with 24-48 hours.
+ Pursues delinquent accounts and maintains documentation of collection records.
+ Collaborates with internal and external contacts to identify, analyze and resolve billing and collection issues.
+ Generates and distributes billing invoices, statements, and delinquent notices.
+ Provides monthly reporting on aged receivab...
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