Accounts Receivable Specialist

Description We are looking for an Accounts Receivable Specialist to join our team in Long Island City, New York in a contract-to-permanent capacity. This position combines chargeback analysis with high-touch customer support, making it ideal for someone who can investigate payment disputes, work confidently in Excel, and deliver attentive service in person. The role offers the opportunity to improve dispute outcomes, identify recurring trends, and contribute to more efficient receivables processes in an onsite environment.

Responsibilities:
• Oversee the full lifecycle of credit card disputes, including case review, documentation gathering, response preparation, and submission through card network platforms.
• Examine chargeback activity in Excel to uncover patterns, measure recurring issues, and support decisions that reduce future losses.
• Provide face-to-face assistance to drivers and customers by resolving payment questions, account concerns, and related service ...