Active Directory Specialist

Overview

We are looking for customer-focused and enthusiastic Active Directory Specialist to join our Infrastructure and Tools Team. Day to day tasks include expert management and troubleshooting of Active Directory services and issues within a complex locked down GPO structure.

You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams, and help us develop a strong partnership with our customers’ IT Leadership.

The successful candidate will be responsible to supporting a strategic change to the service model, and implementing new statements of work. This will require working closely with the Service Delivery Manager and Project Manager to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement meth...