Administration and Customer Support Officer

The Opportunity

Lithgow City Council has an exciting opportunity for a Administration and Customer Service Support Officer to join their team in Lithgow, NSW.

Reporting to the Operations Manager - Water and Wastewater, you will be responsible for the day-to-day management of various administrative tasks and the provision of secretarial services to the water and wastewater operations department to help promote the image of Council as professional, efficient, courteous and caring in responding to enquiries and complaints and in gathering and providing relevant information. 

More specifically, your duties will include (but will not be limited to):

• Provide confidential administrative support including preparation of correspondence, reports, presentations, and other essential documentation.
• Determine, develop, and manage processes for administration and the flow of work for the division ensuring streamlined and ...