Administrator / Receptionist

To provide general assistance to the Practice clinical team and present a courteousand professional image to patients and visitors, both in person and on thetelephone. Responsibilities include accurate data entry, and providingadministrative and clerical support to ensure effective service delivery. Youwill also facilitate communication between patients, primary and secondary careservices, and external agencies.

To be aware of the Practice philosophy and to treatpatients/visitors with respect and tolerance, and offer constructive support tocolleagues and general public.

Main duties of the job

Processing some referrals eg radiology, back pain clinic, two-week wait

Extended Hours for PCN data

Booking out-of-hours HUB appointments

Answering results line

Monitoring Surgery website and mailbox

Sending group messages via iPLato and accuRx online portal

Ordering supplies

Audits / Searches

Covering reception (eg ...