Administrator – transfer agency – investor services

Administrator – Transfer Agency – Investor Services

As the Administrator, you will be responsible for the accurate maintenance of Shareholder Registers for open-ended funds administered by JTC. You will be involved in unit dealing, responding to all client queries and requests and ensuring quality control, adherence to policies, procedures and SLAs and outperformance of operational deadlines and client service delivery.

Main Responsibilities and Duties Respond to all investor/client queries and requests received via telephone, post, fax or email effectively and accurately while delivering exceptional client service. Timely and accurate capturing, execution and settlement of all investor subscription, redemption, stock transfer, conversion and switch transactions and any other fund activities as they arise. Ensure the accurate control, input and monitoring of all clients dealing instructions in line with operational procedures. On-board new funds and other fund activity events ...