Adv & Mngd New Accounts Specialist – Quality Assurance and Controls

**_Hybrid Work Environment:_** _This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In-office days will be 3 per week, averaging 12 days per month at our Memphis, TN, location._

**Responsibilities** :

+ Develop and maintain expert knowledge of organizational policies, procedures, regulatory requirements, and quality standards to ensure all work is completed accurately, consistently, and in full compliance with established guidelines. Escalate exceptions, deficiencies, and control failures to leadership as appropriate.
+ Perform detailed quality reviews of Advisory & Managed New Account processes and documentation to ensure accuracy, completeness, procedural adherence, and compliance with internal controls and regulatory expectations.
+ Monitor operational workflows and identify trends, recurring errors, procedural breakdowns, and areas of operational risk. Recommend and support corrective acti...