Opportunity Description
PURPOSE / DETAILS OF THE JOB Mission & Main Objectives
- Define propose implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.
- Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.
- Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.
- Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.
- Lead oversee and guide NSC training activities to ensure alignment with NMEF business strategies.
- Technical Training
- Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP) and ensure each NSC has suitably qualified trainers to deliver local training.
- Localise update and deliver new model technical tra...
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