Agente de Suporte ao Cliente Bilínge (Voz, Chat & Email)

Job Title : PE-CX-Backoffice Helpdesk
Job Summary : Join our dynamic team as a Backoffice Helpdesk Specialist where youll play a crucial role in supporting our Hi-Tech operations. With rotational shifts and a work-from-office model youll ensure seamless communication and problem-solving leveraging your English speaking skills to enhance customer satisfaction and operational efficiency.
Experience : 0
2 years
Required Skills : Technical Skills: Speaking English Domain Skills:Hi
Tech
Nice to have skills : Domain Skills:
Technology : Custom Service
Shift : Rotational
Responsibilities :
Provide exceptional support to the backoffice team by addressing inquiries and resolving issues efficiently
Collaborate with team members to ensure smooth operations and maintain high standards of service
Utilize your English speaking skills to communicate effectively with clients and colleagues
Monitor and manage helpdesk tickets ensuring timely resolution and custome...