AI Application/Big Data Engineer

6-Month contract – Inside IR35 – market rate

London based – hybrid working – up to 3 days a week onsite

Finance sector - must have previous experience

Role Overview

Senior AI / Data Engineer responsible for designing, building, and optimizing AI-driven data pipelines and integrations to enable a QAS-powered response suggestion capability embedded in Salesforce Service Cloud. The role focuses on scalable data processing, LLM integration, and continuous model improvement using production telemetry.

Responsibilities

• Design and implement Salesforce QAS integration architecture
• Build and optimize data pipelines supporting AI inference and feedback loops
• Integrate LLM capabilities (Amazon Bedrock) for response generation and embeddings
• telemetry data
• quality scoring
• usage analytics
• Work with structured and unstructured data sources:
• Mic...