AI-Driven Experience Design Lead

Etihad is looking for a Design Experience Manager to define and deliver intelligent digital experiences across web and app, embedding AI as a core capability. This role drives revenue growth, customer engagement, and operational efficiency through human-centered design.

The ideal candidate should have over 5 years of experience in Digital Experience Design and a strong portfolio showcasing end-to-end project ownership. Responsibilities include leading design strategy and optimizing digital journeys while collaborating closely with cross-functional teams.