Opportunity Description
#WeAreHiring | AI/ML Engineer
Location: Chennai (Hybrid)
Company: Allsec AI
Website:
Engagement Type: Full-Time | Early-Stage Start-up
Allsec AI is an AI-native, digital-first, omni-channel CX managed services company. We help enterprises unlock scalable, efficient, and real-time customer experience operations through agentic AI, intelligent workflows, and automation.
We are redefining outsourcing by delivering packaged, outcome-led services, with full ownership of delivery outcomes, not just technology.
About This RoleThe core engineering challenge of this role is to create AI voice-based CX within a trifecta of cost, quality, and latency. You will execute on decisions that balance all three (across voice models, language models, and real-time pipelines) in a production CX environment where those trade-offs h...