Air Logistics Healthcare Customer Care Specialist

**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Air Logistics Healthcare Customer Care Specialist is responsible for driving customer growth, retention, and satisfaction by delivering high-quality service and maintaining strong local ownership of healthcare accounts. This role ensures a seamless customer experience by managing end-to-end shipment coordination, proactively addressing customer needs, and resolving issues with a sense of urgency and precision. With a strong commercial mindset, the specialist contributes to profitability while ensuring compliance wit...