Airfreight Customer Service Coordinator

Key Responsibilities . Act as the main point of contact for customers on airfreight inquiries . Coordinate closely with customers on shipment requirements and updates . Prepare and provide accurate quotations based on customer requests . Follow up on quotations and support conversion to confirmed bookings . Liaise with internal teams (operations, warehouse, accounts) for smooth execution . Assist SOE in handling daily sales support and customer servicing tasks . Monitor and update customers on shipment status when required . Maintain proper records of quotations and customer communications . Support ad-hoc duties assigned by SOE
Requirements . Minimum 1-2 years experience in logistics / freight forwarding preferred . Basic knowledge of airfreight processes and terminology . Good communication and customer handling skills . Able to multitask and work in a fast-paced environment . Proficient in MS Office (Excel, Outlook, etc.) . Positive attitude and willingness to learn
Working Ho...