Airfreight gateway controller: global ops & consolidation lead

Position

AFR Cross Trade Gateway Controller – Johannesburg, South Africa.

Responsibilities Coordinate the day-to-day operations within the airfreight Gateway Managing and executing consolidated bookings for local or international moves through the Gateway Actively drive & manage consolidation program to optimize product profitability & growth Build relationships within the DGF network to promote the DGF Gateway Act as primary contact & support network for inquiries related to the Airfreight Gateway Ensure good relationships on the day-to-day work with carriers and sub-contractors at country level Ensuring accurate tariffs application on all shipments billings. Handle customer complaints and enquiries. Provide high levels of customer service with a sense of urgency. Assist Airfreight Gateway Manager to meet department targets. Maintain excellent relationships with suppliers Responsible for identifying performance issues of suppliers and propose solutions to improve/correct perf...