Airfreight Import CS Manager: Lead Ops & Service Excellence

THE SUPREME HR ADVISORY PTE. LTD. is seeking an Import Customer Service Manager in Singapore to lead the Airfreight Customer Service team. This role is key in ensuring smooth end-to-end import operations and effective stakeholder management.

Responsibilities include team supervision, operational oversight, process improvement, and handling complex customer inquiries. Ideal candidates will have supervisory experience, strong understanding of airfreight processes, and familiarity with Cargowise.