Airfreight Operations & Customer Success Lead

DHL Global Forwarding in Johor Bahru is looking for a professional to manage end-to-end customer shipments. This role involves ensuring operational excellence and compliance with DHL standards while serving as the primary interface between customers and operations.

Responsibilities include processing customer bookings, overseeing shipment execution, and maintaining high customer satisfaction levels. Applicants should have a degree in logistics or related fields and at least two years of relevant experience.