Airport operations lead: data-driven & vendor manager

Develop and oversee weekly operational plans, aligning resources (staffing and equipment) to business priorities and passenger demand forecasts; Anticipate operational constraints and recommend proactive solutions to maintain service quality and compliance; Contribute to workforce and capacity planning to ensure operational resilience; Manage relationships with contracted third-party providers and airport authority, ensuring adherence to contractual obligations, service-level agreements, and safety standards; Lead performance reviews with service providers, addressing deficiencies and negotiating improvements; Collaborate with internal stakeholders (Flight Operations, Technical and Ground Handling) to align operational activities; Act as the delegated authority for the Base Manager during periods of absence, ensuring operational continuity and compliance with safety, security, and regulatory requirements; Provide guidance and direction to operational staff, escalating and resolving c...