ALM Support Specialist – Jira/Confluence & Service Desk

PlayStation is seeking an Associate ALM Support Analyst to provide essential technical support for PlayStation Studios QA and its partners. The successful candidate will handle service desk requests, manage ALM tools such as Jira and Confluence, and ensure smooth communication with customers.

Qualifications include being bilingual in English and Japanese, degree-level education, and familiarity with ITIL practices. The role may require domestic and international travel, along with potential overtime during weekends.