Analyst / Associate , Self Service Banking Operations Specialist, CBGO, Group Operations

Business Function Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Ensure high level of forecasting accuracy of SSB machines Support day to day BAU, timely communication with stakeholders on any discrepancies Prepare and coordinate unit Performance reports Perform data analytics on machine faults and identify actionable insights to improve machine uptime Deep dive and query root causes and suggest solutions to resolve Be able to automate manual processes and suggest process improvements for the department Manage ad-hoc analysis such as statistical and predictive modelling to solve / respond to business questions Prepare and support budgeting...