Analyst, Crew Productivity & Process Improvement

The Analyst, Crew Productivity & Process Improvement supports efforts to enhance crew performance and operational efficiency through data analysis, reporting, and process optimization. This role focuses on analyzing workforce productivity metrics, identifying trends, and supporting the development and implementation of tools and processes that improve crew effectiveness.
Working closely with operations, shipboard HR, product teams, and shipboard stakeholders, the Analyst translates data insights into actionable recommendations. The role contributes to ongoing improvements in scheduling systems, workforce planning, and process standardization, while supporting change management initiatives and adoption of new tools and technologies, including AI-enabled solutions.

**Responsibilities**

+ Analyze crew productivity metrics, performance trends, and utilization data; develop recurring reports and dashboards
+ Identify efficiency gaps and lead initiatives to improve pr...