Anchor / Duty Manager

Anchor / Duty Manager | Kruger National Park, South Africa

We are seeking a passionate and experienced Anchor / Duty Manager to join a luxury 5-star lodge in the Kruger National Park.

Key responsibilities include:

-Delivering exceptional guest relations and personalized concierge services

-Managing reception operations and guest experiences from arrival to departure

-Training and leading lodge staff to maintain world-class service standards

-Coordinating with departments to ensure seamless daily operations-Managing stock control, administration, and financial processes

-Maintaining guest databases and ensuring attention to detail in all guest interactions

-Supporting conservation initiatives and the lodge's sustainability goals

Requirements:

-Minimum 4 years' hospitality experience, including leadership experience in a luxury lodge or 5-star hotel environment

-Strong food and beverage knowledge

-Excellent commun...