Anti-Scam/Fraud Specialist (6-month Contract | Bank)

In this role, you will monitor and intercept suspicious transactions in real time, investigate scam cases, and play a critical role in preventing financial losses. You will also engage directly with affected customers, providing guidance and support while uncovering fraud patterns and emerging threats.

This is an exciting opportunity for individuals passionate about financial crime prevention, investigation, and making a real impact in safeguarding customers.

• Monitor, assess, and intercept suspicious transactions (e.g., remittances and domestic transfers) in real time
• Investigate and mitigate fraud cases, including phishing, investment scams, job scams, e-commerce scams, and impersonation scams
• Engage with customers to identify potential scam victims, conduct interviews, and provide education and guidance
• Analyse fraud patterns, trends, and emerging scam techniques to improve detection capabilities
Full-time Other-General