Description and Requirements
AV & SCCM (Patch) Monitoring – Roles & Responsibilities
1. Antivirus (AV) Monitoring Responsibilities
Daily Monitoring
Monitor AV console/dashboard for:Malware detectionsThreat alertsQuarantined filesAV service failuresOutdated signaturesEnsure all endpoints are reporting to the central AV console.Track inactive/non-communicating systems.Incident Handling
Investigate malware or virus alerts.Isolate infected systems when required.Coordinate with desktop/network/security teams for remediation.Ensure proper closure and documentation of incidents.Signature & Policy Management
Verify AV definitions/signatures are updated successfully.Monitor policy deployment status across endpoints.Ensure exclusions and policies are aligned with security standards.Compliance & Reporting
Maintain AV compliance percentage across lo...