AOG Customer Solutions Lead — Aerospace Logistics

A leading aerospace company located in Batangas, Tanauan, seeks a customer support professional adept at managing Aircraft on Ground (AOG) situations. Responsibilities include effective customer communication, processing issues through CRM and ERP systems, and maintaining strong customer relationships. Ideal candidates should possess relevant experience, excellent time management skills, and familiarity with industry tools like SAP and Salesforce. This role is pivotal to ensuring performance metrics are met and continuous improvement is achieved.
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