Opportunity Description
Role Overview
We’re recruiting an Appeals Coordinator to work in an office‑based position within a small, dynamic team. The role requires strong spreadsheet skills, attention to detail, and the ability to manage processes and support board members.
Responsibilities
- Log and acknowledge new cases, maintaining a work‑in‑progress (WIP) log.
- Assist with scheduling board hearings as instructed by the Team Leader.
- Book board venues to ensure efficient scheduling of hearings.
- Prepare case packs and record/maintain information relating to receipt and dispatch of documentation and storage of records.
- Ensure all parties and board members receive case documentation within the required timeframe.
- Arrange appropriate equipment and arrangements for board hearings.
- Process board reports promptly and proofread to confirm quality before release.
- Liaise with authorities, appellants, board members...
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