Application Service Delivery Lead (VP)

Job Summary

Lead the identification & management of strategic relationships with vendors & OR; clients & ensure the successful, optimal, commercially viable & sustainable delivery of technical products & services (design, delivery & ongoing support services) to our organization / the client organisation.

Service Management

• Work in collaboration with internal / external delivery teams & clients to analyse requirements & varying business capabilities and leverage analysis to accurately spec / frame the ‘business problems to be solved’ by a managed services partnership
• Leverage a deep expertise in technology solution design & delivery (strong engineering background/ experience) & a deep understanding of the business / client organization strategy & customer requirements to accurately define the business technical product / service solutions to be delivered
• Work collaboratively with service providers, clients & technology teams (CSO, CT...