Application Support Analyst (IT)

Role Overview

The Application Support Analyst aims to optimize and maintain the operation of IT applications within the organization, being an interlocutor between the needs of the business and the technical support team to design solutions and implement new applications in order to increase productivity and efficiency to meet business objectives. The Application Support Analyst is a key point of contact in the business to address IT application issues, which requires interacting with business stakeholders, understanding the issues, and then driving their resolution using the organization’s IT resources.

Work Environment

On site.

Key Responsibilities

• Supporting end users by diagnosing and resolving system problems and errors. This may involve working closely with other IT support teams.
• Proactively collaborate with key business stakeholders to stay on top of any significant IT issues impacting the business.
• Analyze e...