Opportunity Description
Application Support Manager
Remote (UK) / Quarterly travel to Scotland
Salary £50,000 – £55,000
A specialist software company with a strong international reputation are hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes whilst line managing a team of six application support specialists.
This is a critical leadership supporting a customer base of around 50–70 accounts in depth. You won't be managing a ticket queue in the thousands; you'll be owning relationships, leading a small high-performing support team, and building the processes that keep an industry-leading product performing at its best.
Responsibilties of the Application Support Manager
Lead and manage a team of 6 application support specialists, overseeing day-to-day performance and fostering a customer-first culture.
Own release and upgrade ...
Remote (UK) / Quarterly travel to Scotland
Salary £50,000 – £55,000
A specialist software company with a strong international reputation are hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes whilst line managing a team of six application support specialists.
This is a critical leadership supporting a customer base of around 50–70 accounts in depth. You won't be managing a ticket queue in the thousands; you'll be owning relationships, leading a small high-performing support team, and building the processes that keep an industry-leading product performing at its best.
Responsibilties of the Application Support Manager
Lead and manage a team of 6 application support specialists, overseeing day-to-day performance and fostering a customer-first culture.
Own release and upgrade ...
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