Opportunity Description
Appointment Scheduler, Oswego
Oswego, NY (http://maps.google.com/maps?q=120+E+1st+St+Oswego+NY+USA+13126-2111)
Description
Basic Function: To maintain the appointment schedule and schedule routine appointments to balance
the patient flow within the center.
Principal Accountabilities:
+ To schedule appointments for all center providers
+ To determine if a patient call should be transferred to a appropriate party, ie. nurse, medical provider or referral
+ Timely review and return of voice messages from patients
+ Assist patients and de-escalate patient concerns as appropriate
+ Assist patients with coordinating appointments that fit their needs
+ Reviews scheduling history to ensure continuity of care
+ Follows scheduling guidelines and provider templates for appropriate scheduling
+ Adjust provider schedule according to time-off requests
Oswego, NY (http://maps.google.com/maps?q=120+E+1st+St+Oswego+NY+USA+13126-2111)
Description
Basic Function: To maintain the appointment schedule and schedule routine appointments to balance
the patient flow within the center.
Principal Accountabilities:
+ To schedule appointments for all center providers
+ To determine if a patient call should be transferred to a appropriate party, ie. nurse, medical provider or referral
+ Timely review and return of voice messages from patients
+ Assist patients and de-escalate patient concerns as appropriate
+ Assist patients with coordinating appointments that fit their needs
+ Reviews scheduling history to ensure continuity of care
+ Follows scheduling guidelines and provider templates for appropriate scheduling
+ Adjust provider schedule according to time-off requests
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