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Apprentice Customer Service Advisor

Toyota

Birmingham, England, United Kingdom Full time June 07, 2026
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Opportunity Description

With over dealerships across the UK, Toyota is one of the leading motor vehicle manufacturers. Committed to attracting bright, enthusiastic individuals, into our expanding dealer network, our comprehensive apprenticeship is designed to ensure our dealer network is equipped to meet customer's demands and, keep up to date with ever-evolving technology


Duties will include;


The role of a Customer Service Advisor is vital to the smooth running of the aftersales department.

  • Using systems, equipment and technology to meet the needs of your customers

  • Using a range of questioning skills, including listening and responding in a way that builds rapport

  • Understanding the difference between internal and external customers

  • Knowing the internal policies and procedures, including any complaints processes and digital media policies

  • Understanding the different needs and priorities of your customers and the best way to ...
  • Full time Information and Record Clerks

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