Opportunity Description
Position Overview
The Renewals Executive is responsible for driving, forecasting, and ensuring the closure of renewals while creating customer loyalty and growth through irresistible customer experience.
The role is also responsible for identification and creation of expansion opportunities. This role works primarily through direct customer engagement, collaboration with partners, and alignment with Worldwide Sales teams. In addition, this role focuses on the identification and mitigation of renewal churn risk and ensures the delivery of irresistible customer experiences.
Responsibilities
Achieve assigned sales quotas to drive revenue growth
Direct Customer engagement with Mid-Market Customers across ASEAN
Manage the direct renewals directly with the end-users
Builds opportunity pipeline and forecast management for Mid-Market renewal opportunities
Works closely and aligns...
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